1. Information We Collect
When you use our website or contact us for services, we may collect:
- Contact Information: Name, email address, phone number (only when you provide it via contact forms or service inquiries)
- Technical Data: IP address, browser type, device information (basic server logs for security purposes)
- Service Information: Details about your privacy needs, device types, and goals when you inquire about our services
What we DON’T collect:
- No tracking cookies
- No analytics scripts
- No advertising trackers
- No third-party surveillance tools
2. How We Use Your Information
Your data is used solely to:
- Respond to your service inquiries
- Provide privacy consulting or technical support services
- Improve our website content and usability (aggregated, anonymous data only)
- Communicate with you about services you’ve requested
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Security
We implement appropriate security measures to protect your personal information:
- Encrypted communications (HTTPS)
- Secure server infrastructure
- Limited access to personal data
- Regular security audits
4. Third-Party Services
We use minimal third-party services:
- JotForm: Contact form processing. Read JotForm’s Privacy Policy.
- Email Services: Encrypted email for client communications
We carefully vet all third-party services for privacy compliance.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of communications at any time
- Export your data in a portable format
To exercise these rights, contact us at website@privacell.ca
6. Data Retention
We retain your personal information only as long as necessary:
- Service inquiries: Until resolved, then archived for 1 year
- Active clients: Duration of service relationship plus 1 year
- Email communications: As needed for service continuity
You can request immediate deletion at any time.
7. Canadian Privacy Compliance
Privacell operates in Canada and complies with:
- Personal Information Protection and Electronic Documents Act (PIPEDA)
- Provincial privacy legislation where applicable
8. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
For questions about this Privacy Policy or how we handle your data:
Email: website@privacell.ca
Phone: 250.444.8404
Last updated: March 23, 2026
The Privacy Paradox: We help people escape surveillance, so we practice what we preach. This policy reflects our commitment to transparency and minimal data collection. If you notice anything that contradicts our mission, call us out.